
Imprint
Legal Notice
Information in accordance with § 5 TMG (German Telemedia Act).
The One Globe Company
Hügelstraße 204A
60431 Frankfurt am Main,
Germany
UID Number: 92814377059
Phone: (+49) 152 - 22 44 52 52
Email: info@oneglobe.me
Supervisory Authority
Regierungspräsidium Darmstadt
Website of the Supervisory Authority:
[https://www.rp-darmstadt.hessen.de/](https://www.rp-darmstadt.hessen.de/)
Address of the Supervisory Authority:
Wilhelminenstr. 1-3
64283 Darmstadt
Germany
Professional Title: Marketing & Sales
Contact Information for Data Protection Officer
If you have questions regarding data protection, please find the contact details of the responsible person or entity below:
Hostinger International, Ltd
61 Lordou Vironos Street
6023 Larnaca
Cyprus
Email: gdpr@hostinger.com
Legal Notice: https://www.hostinger.com/
EU Dispute Resolution
In accordance with the Regulation on Online Dispute Resolution in Consumer Affairs (ODR Regulation), we would like to inform you about the Online Dispute Resolution Platform (OS Platform). Consumers have the opportunity to submit complaints to the Online Dispute Resolution platform of the European Commission at [https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=DE](https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=DE). The necessary contact details can be found above in our Legal Notice.
However, we would like to point out that we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for the Contents of this Website
We are constantly developing the content of this website and strive to provide accurate and up-to-date information. Unfortunately, we cannot assume liability for the correctness of all content on this website, especially for those provided by third parties. As a service provider, we are not obligated to monitor the information transmitted or stored by you or to investigate circumstances that indicate illegal activity.
Our obligations to remove information or to block the use of information under general laws due to court or official orders remain unaffected even in the case of our non-responsibility.
Should you notice any problematic or illegal content, please contact us immediately so we can remove the illegal content. You can find the contact details in the Legal Notice.
Liability for Links on this Website
Our website contains links to other websites for whose content we are not responsible. Liability for linked websites does not exist for us, as we had and have no knowledge of illegal activities, such illegalities have not been noticed by us to date, and we would remove links immediately if we became aware of any illegalities.
If you notice any illegal links on our website, please contact us. You can find the contact details in the Legal Notice.
Copyright Notice
All content on this website (images, photos, texts, videos) is subject to copyright. Please ask us before you distribute, reproduce, or exploit the content of this website, such as republishing on other websites. If necessary, we will legally pursue the unauthorized use of parts of the content of our site.
If you find any content on this website that violates copyright, please contact us.
Image Credit
The images, photos, and graphics on this website are protected by copyright.
Image rights are held by:
Hostinger International, Ltd
Unsplash Inc.
All texts are protected by copyright.
Source: Created with the Legal Notice Generator by AdSimple
Privacy Policy
Introduction and Overview
We have written this privacy policy (version 20.05.2024-322796545) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, what personal data (hereinafter referred to as "data") we process as responsible parties - and the processors we commission (e.g. providers) process - in the future and what lawful options you have. The terms used are to be understood as gender-neutral.
In short: We inform you comprehensively about the data we process about you.
Privacy policies typically sound very technical and use legal jargon. This privacy policy, however, aims to describe the most important things to you as simply and transparently as possible. As far as it promotes transparency, technical terms are explained in a reader-friendly manner, links to further information are provided, and graphics are used. We thereby inform in clear and simple language that we only process personal data within the framework of our business activities when a corresponding legal basis exists. This is certainly not possible if you provide the most concise, unclear, and legally technical explanations, as is often the standard on the Internet when it comes to data protection. We hope you find the following explanations interesting and informative and perhaps some information you did not know.
If there are still questions, we kindly ask you to contact the responsible office named below or in the Legal Notice, follow the provided links, and view further information on third-party sites. You will find our contact details in the Legal Notice as well.
Scope
This privacy policy applies to all personal data we process in the company and to all personal data processed by companies commissioned by us (processors). By personal data, we mean information in the sense of Art. 4 No. 1 DSGVO such as name, email address, and postal address of a person. The processing of personal data ensures that we can offer and invoice our services and products, whether online or offline. The scope of this privacy policy includes:
- all online presences (websites, online shops) we operate
- social media presences and email communication
- mobile apps for smartphones and other devices
In short: This privacy policy applies to all areas in which personal data is processed in a structured manner within the company via the mentioned channels. If we enter into legal relations with you outside of these channels, we will inform you separately if necessary.
Legal Bases
In the following privacy policy, we provide you with transparent information about the legal principles and regulations, i.e., the legal bases of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016. This EU General Data Protection Regulation can be viewed online on EUR-Lex, the access to EU law, at [https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=celex%3A32016R0679](https://eur-lex.europa.eu/legal-content/EN/ALL/?uri=celex%3A32016R0679).
We only process your data if at least one of the following conditions applies:
Consent (Article 6 (1) (a) GDPR): You have given us your consent to process data for a specific purpose. An example would be the storage of your entered data of a contact form.
Contract (Article 6 (1) (b) GDPR): To fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we enter into a purchase contract with you, we need personal information in advance.
Legal obligation (Article 6 (1) (c) GDPR): If we are subject to a legal obligation, we process your data. For example, we are legally obliged to retain invoices for accounting purposes. These usually contain personal data.
Legitimate interests (Article 6 (1) (f) GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data to operate our website securely and economically efficiently. This processing is therefore a legitimate interest.
Other conditions such as the perception of tasks carried out in the public interest and the exercise of official authority, as well as the protection of vital interests, do not usually occur with us. If such a legal basis does apply, it will be indicated at the appropriate place.
In addition to the EU regulation, there are also national laws:
In Austria, this is the Federal Act on the Protection of Natural Persons in the Processing of Personal Data (Data Protection Act), abbreviated DSG.
In Germany, the Federal Data Protection Act, abbreviated BDSG, applies.
If further regional or national laws apply, we will inform you in the following sections.
Contact Information of the Responsible Person
If you have questions about data protection or the processing of personal data, you will find the contact details of the responsible person or office below:
Hostinger International, Ltd
61 Lordou Vironos Street
6023 Larnaca
Cyprus
Email: gdpr@hostinger.com
Legal Notice: https://www.hostinger.com
Storage Duration
As a general criterion, we only store personal data for as long as it is necessary to provide our services and products. This means that we delete personal data as soon as the purpose for data processing is no longer present. In some cases, we are legally obliged to store certain data even after the original purpose has been removed, for example, for accounting purposes.
If you wish to delete your data or withdraw your consent to data processing, the data will be deleted as quickly as possible and provided there is no obligation to store it.
We will inform you below about the specific duration of the respective data processing, provided we have further information.
**Rights According
to the General Data Protection Regulation**
According to Articles 13, 14 GDPR, we inform you about the following rights that you are entitled to ensure fair and transparent processing of data:
According to Article 15 GDPR, you have a right to information about whether we process data from you. If this is the case, you have the right to receive a copy of the data and the following information:
for what purpose we carry out the processing;
the categories, i.e., the types of data, that are processed;
who receives these data and if the data is transferred to third countries, how security can be guaranteed;
how long the data will be stored;
the existence of the right to correction, deletion, or restriction of processing and the right to object to processing;
that you can complain to a supervisory authority (links to these authorities can be found below);
he origin of the data if we did not collect it from you;
whether profiling is carried out, i.e., whether data is automatically evaluated to arrive at a personal profile of you.
According to Article 16 GDPR, you have the right to correction, which means that we must correct data if you find errors.
According to Article 17 GDPR, you have the right to deletion ("right to be forgotten"), which means that you may request the deletion of your data.
According to Article 18 GDPR, you have the right to restriction of processing, which means that we may only store the data but not use it further.
According to Article 20 GDPR, you have the right to data portability, which means that we can provide you with your data in a common format upon request.
According to Article 21 GDPR, you have the right to object, which means that a change in processing must take place after enforcement.
If the processing of your data is based on Article 6 (1) (e) (public interest, exercise of official authority) or Article 6 (1) (f) (legitimate interest), you may object to the processing. We will then review as quickly as possible whether we can legally comply with this objection.
If data is used to operate direct advertising, you can object to this type of data processing at any time. We may no longer use your data for direct marketing purposes after this.
If data is used to perform profiling, you can object to this type of data processing at any time. We may no longer use your data for profiling after this.
According to Article 22 GDPR, you have the right under certain circumstances not to be subject to a decision based solely on automated processing (for example, profiling).
According to Article 77 GDPR, you have the right to complain. This means that you can complain to the data protection authority at any time if you believe that the data processing of personal data violates the GDPR.
In short: You have rights – do not hesitate to contact the responsible office listed above at any time!
If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated, you can complain to the supervisory authority. In Austria, this is the data protection authority, whose website you can find at [https://www.dsb.gv.at/](https://www.dsb.gv.at/). In Germany, there is a data protection officer for each federal state. For further information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI). For our company, the following local data protection authority is responsible:
Hesse Data Protection Authority
Data Protection Officer: Prof. Dr. Alexander Roßnagel
Address: Postfach 31 63, 65021 Wiesbaden
Phone: 06 11/140 80
Email: poststelle@datenschutz.hessen.de
Website: https://datenschutz.hessen.de/
Data Transfer to Third Countries
We only transfer or process data in countries outside the scope of the GDPR (third countries) if you consent to this processing or there is another legal permission. This is particularly the case if processing is legally required or necessary to fulfill a contractual relationship and in any case only as far as generally permitted. Your consent is usually the most important reason for us to have data processed in third countries. The processing of personal data in third countries such as the USA, where many software manufacturers offer services and have their server locations, can mean that personal data is processed and stored in unexpected ways.
We explicitly point out that, according to the European Court of Justice, there is currently only an adequate level of protection for data transfer to the USA if a US company processing personal data of EU citizens in the USA is an active participant in the EU-US Data Privacy Framework. More information can be found at: [https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en](https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en)
Data processing by US services that are not active participants in the EU-US Data Privacy Framework can result in data being processed and stored without being anonymized. Furthermore, US state authorities may have access to individual data. Moreover, data collected may be linked with data from other services of the same provider, provided you have a corresponding user account. Where possible, we try to use server locations within the EU if this is offered.
We inform you in the appropriate sections of this privacy policy in more detail about data transfer to third countries, as far as this is relevant.
Security of Data Processing
To protect personal data, we have implemented both technical and organizational measures. Where possible, we encrypt or pseudonymize personal data. As far as possible, we make it as difficult as possible for third parties to infer personal information from our data.
Art. 25 GDPR speaks of “data protection by design and by default” and means that both software (e.g., forms) and hardware (e.g., access to the server room) always take security into account and set appropriate measures. In the following, we will go into specific measures if necessary.
TLS Encryption with https
TLS, encryption, and https sound very technical and are. We use HTTPS (the Hypertext Transfer Protocol Secure stands for "secure hypertext transfer protocol") to transmit data in an eavesdropping-proof manner on the Internet. This means that the entire transmission of all data from your browser to our web server is secured – no one can "listen in."
We have thus introduced an additional security layer and fulfill data protection through technology design (Article 25 (1) GDPR). By using TLS (Transport Layer Security), a security protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
You can recognize the use of this secure data transmission by the small lock symbol in the upper left corner of the browser, to the left of the Internet address (e.g., examplepage.de) and the use of the scheme https (instead of http) as part of our Internet address.
If you want to learn more about encryption, we recommend the Google search for "Hypertext Transfer Protocol Secure wiki" to get good links to further information.
Data Processing Agreement (DPA)
In this section, we explain what a data processing agreement is and why it is needed. Because the word "data processing agreement" is quite a tongue-twister, we will also often use the acronym DPA here in the text. Like most companies, we do not work alone but also use the services of other companies or individuals ourselves. By involving various companies or service providers, it may be that we pass on personal data for processing. These partners then act as processors with whom we conclude a contract, the so-called data processing agreement (DPA). The most important thing for you to know is that the processing of your personal data only takes place according to our instructions and must be regulated by the DPA.
Who are processors?
We, as a company and website owner, are responsible for all data we process from you. In addition to the responsible parties, there may also be so-called processors. This includes any company or person that processes personal data on our behalf. More precisely and according to the GDPR definition: any natural or legal person, authority, institution, or other body that processes personal data on our behalf is considered a processor. Processors can therefore be service providers such as hosting or cloud providers, payment or newsletter providers, or large companies such as Google or Microsoft.
To better understand the terminology, here is an overview of the three roles in the GDPR:
Data Subject (you as a customer or interested party) → Controller (we as a company and client) → Processor (service providers such as web hosts or cloud providers)
Content of a Data Processing Agreement
As mentioned above, we have concluded a DPA with our partners who act as processors. It is foremost stipulated that the processor processes the data to be processed exclusively according to the GDPR. The contract must be concluded in writing, although electronic contract conclusion is also considered "written" in this context. The processing of personal data only takes place based on the contract. The contract must contain the following:
Commitment to us as the controller
Duties and rights of the controller
Categories of data subjects
Type of personal data
Nature and purpose of data processing
Subject and duration of data processing
Place of data processing
Furthermore, the contract contains all the obligations of the processor. The most important obligations are:
To ensure data security measures
To take possible technical and organizational measures to protect the rights of the data subject
To maintain a data processing directory
To cooperate with the data protection supervisory authority upon request
To conduct a risk analysis regarding the received personal data
Sub-processors
may only be commissioned with the written consent of the controller
An example of what a DPA can look like can be found at [https://www.wko.at/service/wirtschaftsrecht-gewerberecht/eu-dsgvo-mustervertrag-auftragsverarbeitung.html](https://www.wko.at/service/wirtschaftsrecht-gewerberecht/eu-dsgvo-mustervertrag-auftragsverarbeitung.html). A sample contract is presented here.
Cookies
Cookies Summary
👥 Affected parties: Visitors of the website
🤝 Purpose: depending on the respective cookie. More details can be found below or from the software manufacturer setting the cookie.
📓 Processed data: depending on the used cookie. More details can be found below or from the software manufacturer setting the cookie.
📅 Storage duration: depending on the respective cookie, can vary from hours to years
⚖️ Legal basis: Art. 6 Abs. 1 lit. a GDPR (consent), Art. 6 Abs. 1 lit.f GDPR (legitimate interests)
What are Cookies?
Our website uses HTTP cookies to store user-specific data.
The following explains what cookies are and why they are used, so you can better understand the following privacy policy.
Whenever you surf the internet, you use a browser. Well-known browsers are Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.
Cookies are genuinely helpful little helpers. Almost all websites use cookies. To be more precise, they are HTTP cookies, as there are also other cookies for different applications. HTTP cookies are small files that our website stores on your computer. These cookie files are automatically placed in the cookie folder, the "brain" of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.
Cookies store certain user data from you, such as language or personal page settings. When you revisit our site, your browser sends the "user-specific" information back to our site. Thanks to the cookies, our website knows who you are and offers you the settings you are used to. In some browsers, each cookie has its file; in others, such as Firefox, all cookies are stored in a single file.
The following graphic shows a possible interaction between a web browser such as Chrome and the web server. The web browser requests a website and receives a cookie from the server, which the browser reuses when requesting another page.
Cookie Interaction Example]
There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site; third-party cookies are created by partner websites (e.g., Google Analytics). Each cookie is individually rated as each cookie stores different data. The expiration time of a cookie varies from a few minutes to several years. Cookies are not software programs and do not contain viruses, Trojans, or other "malware." Cookies also cannot access information on your PC.
For example, cookie data can look like this:
Name: _ga
Value: GA1.2.1326744211.152322796545-9
Purpose: Distinguish between website visitors
Expiration date: after 2 years
These minimum sizes should be supported by a browser:
At least 4096 bytes per cookie
At least 50 cookies per domain
At least 3000 cookies in total
What types of cookies are there?
The types of cookies we specifically use depend on the services used and will be clarified in the following sections of the privacy policy. At this point, we would like to briefly go into the various types of HTTP cookies.
There are 4 types of cookies:
Essential Cookies
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed when a user puts a product in the shopping cart, then continues to browse on other pages, and later proceeds to checkout. These cookies ensure that the shopping cart is not deleted even if the user closes the browser window.
Functional Cookies
These cookies collect information about user behavior and whether the user receives any error messages. Additionally, these cookies measure the loading time and the behavior of the website on different browsers.
Targeting Cookies
These cookies provide better user-friendliness. For example, entered locations, font sizes, or form data are stored.
Advertising Cookies
These cookies are also called targeting cookies. They serve to deliver individually tailored advertising to the user. This can be very practical, but also very annoying.
Usually, you will be asked on your first visit to a website which of these cookie types you want to allow. And, of course, this decision will also be stored in a cookie.
If you want to know more about cookies and do not shy away from technical documentation, we recommend [https://datatracker.ietf.org/doc/html/rfc6265](https://datatracker.ietf.org/doc/html/rfc6265), the Request for Comments of the Internet Engineering Task Force (IETF) named "HTTP State Management Mechanism."
Purpose of Processing via Cookies
The purpose ultimately depends on the respective cookie. More details can be found below or from the software manufacturer setting the cookie.
What Data is Processed?
Cookies are small helpers for a wide variety of tasks. Unfortunately, it is not possible to generalize what data is stored in cookies, but we will inform you about the processed or stored data within the following privacy policy.
Duration of Cookie Storage
The duration of storage depends on the respective cookie and will be specified below. Some cookies are deleted after less than an hour, others can remain stored on a computer for several years.
You also have an influence on the storage duration. You can manually delete all cookies at any time in your browser settings (see also "Right to Object"). Furthermore, cookies based on consent will be deleted at the latest after revocation of your consent, with the legality of the storage remaining unaffected until then.
Right to Object – How Can I Delete Cookies?
You decide how and whether you want to use cookies. Regardless of which service or website the cookies come from, you always have the option to delete, deactivate or only partially allow cookies. For example, you can block third-party cookies but allow all other cookies.
If you want to find out which cookies are stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:
Chrome: [Delete, activate, and manage cookies in Chrome](https://support.google.com/chrome/answer/95647?hl=en)
Safari: [Manage cookies and website data with Safari](https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
Firefox: [Delete cookies to remove data websites have placed on your computer](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox)
Internet Explorer: [Delete and manage cookies](https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
Microsoft Edge: [Delete and manage cookies](https://support.microsoft.com/en-us/help/4027947/windows-delete-cookies)
If you generally do not want to have cookies, you can set your browser to always inform you when a cookie is to be set. So, you can decide for each individual cookie whether you want to allow it or not. The procedure is different depending on the browser. It is best to search the instructions in Google with the search term "delete cookies Chrome" or "disable cookies Chrome" in case of a Chrome browser.
Legal Basis
Since 2009, the so-called "Cookie Guidelines" have existed. It states that storing cookies requires consent (Article 6 (1) (a) GDPR) from you. However, there are still very different reactions to these guidelines within the EU countries. In Austria, the implementation of this guideline took place in § 165 (3) of the Telecommunications Act (2021). In Germany, the cookie guidelines were not implemented as national law. Instead, the implementation of this guideline was largely carried out in § 15 (3) of the Telemedia Act (TMG).
For absolutely necessary cookies, even if no consent exists, there are legitimate interests (Article 6 (1) (f) GDPR), which are mostly of an economic nature. We want to provide visitors to the website with a pleasant user experience, and certain cookies are often absolutely necessary for this.
As far as non-essential cookies are used, this only happens with your consent. The legal basis is Art. 6 (1) (a) GDPR.
In the following sections, you will be informed in more detail about the use of cookies, if the used software uses cookies.
Customer Data
Customer Data Summary
👥 Affected parties: Customers and business and contract partners
🤝 Purpose: Providing the contractually or pre-contractually agreed services, including associated communication
📓 Processed data: Name, address, contact data, email address, phone number, payment information (such as invoices and bank data), contract data (such as duration and subject of the contract), IP address, order data
📅 Storage duration: Data is deleted as soon as it is no longer required for the performance of our business purposes, and there is no legal retention obligation.
⚖️ Legal basis: Legitimate interests (Art. 6 (1) (f) GDPR), contract (Art. 6 (1) (b) GDPR)
What is Customer Data?
To offer our service or fulfill our contractual obligations, we also process data from our customers and business partners. These data always include personal data. Customer data includes all information processed based on a contractual or pre-contractual cooperation to provide the offered services. Customer data are therefore all collected information about our customers.
Why do we process Customer Data?
There are many reasons why we collect and process customer data. The most important is that we need various data to provide our services. Sometimes your email address is enough, but if you buy a product or service, we need more information, such as your name, address, bank data, or contract data. We also use the data for marketing and sales optimizations to improve our service for our customers. Another important point is our customer service, which is always very important to us. We want you to be able to come to us with any questions about our offers, and for that, we need at least your email address.
What data is processed?
Which data is stored exactly can only be indicated here by categories. This always depends on which services you receive from us. In some cases, you only give us your email address so that we can contact you or answer your questions. In other cases, you buy a product or service from us, and we need significantly more information, such as your contact details, payment data, and contract data.
Here is a list of possible data we receive and process from you:
Name
Contact address
Email address
Phone number
Date of birth
Payment data (invoices, bank data, payment history, etc.)
Contract data (duration, content)
Usage data (visited websites, access data, etc.)
Metadata (IP address, device information)
How long is the data stored?
Once we no longer need the customer data to fulfill our contractual obligations and our purposes and the data is also not needed for possible warranty and liability obligations, we delete the corresponding customer data. For example, this is the case when a business contract ends. The limitation period is usually three years, although longer periods are possible in individual cases. Of course, we also comply with the legal retention obligations. Your customer data will not be passed on to third parties unless you have explicitly consented to it.
Legal Basis
The legal bases for processing your data are Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (b) GDPR (contract or pre-contractual measures), Art. 6 (1) (f) GDPR (legitimate interests), and in special cases (e.g., medical services) Art. 9 (2) (a) GDPR (processing of special categories).
In the event of the protection of vital interests, data processing is carried out in accordance with Art. 9 (2) (c) GDPR. For purposes of healthcare, occupational medicine, medical diagnostics, the provision or treatment in the health or social sector, or the management of systems and services in the health or social sector, the processing of personal data is carried out in accordance with Art. 9 (2) (h) GDPR. If you voluntarily provide special categories of data, processing is based on Art. 9 (2) (a) GDPR.
Registration
Registration Summary
👥 Affected parties: All persons who register, create an account, log in, and use the account.
📓 Processed data: Email address, name, password, and other data collected during registration, login, and account usage.
🤝 Purpose: Provision of our services. Communication with customers in connection with the services.
📅 Storage duration: As long as the company account associated with the texts exists and generally three years thereafter.
⚖️ Legal basis: Art. 6 (1) (b) GDPR (contract), Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
When you register with us, personal data may be processed if you enter data with personal reference or data such as the IP address is recorded during the processing. What we mean by the rather cumbersome term "personal data" can be read below.
Please only enter data that we need for registration and for which you have the release of a third party if you register on behalf of a third party. If possible, use a secure password that you do not use elsewhere and an email address that you regularly check.
Below we inform you about the exact nature of data processing so that you can feel comfortable with us!
What is Registration?
When you register, we receive certain data from you and enable you to log in to us later easily and use your account with us. An account with us has the advantage that you do not have to re-enter everything every time. This saves time, effort, and ultimately prevents errors in the provision of our services.
Why do we process personal data?
In short, we process personal data to enable the creation and use of an account with us. If we did not do this, you would have to re-enter all data every time, wait for an approval from us and enter everything again. We and many, many customers would not like that very much. How would you like that?
What data is processed?
All data you entered during registration, at login, or during the management of your data in the account.
When registering, we process the following types of data:
First name
Last name
Email address
Company name
Street + house number
City
Postal code
Country
At login, we process the data you enter during login, such as username and password, and background data collected, such as device information and IP addresses.
During account usage, we process data entered during account usage and created during the use of our services.
Storage Duration
We store the entered data at least as long as the account associated with the data exists and is used, as long as contractual obligations exist between us and, when the contract ends, until the respective claims arising from it are time-barred. In addition, we store your data as long as and as far as we are legally obliged to store it. Afterwards, we store documents related to the contract (invoices, contract documents, account statements, etc.) as well as other relevant business documents for the legally prescribed period (usually several years).
Right to Object
You have registered, entered data, and want to revoke the processing? No problem. As you can read above, the rights under the General Data Protection Regulation also apply before and after registration, login, or the account with us. Contact the responsible data protection officer listed above to exercise your rights. If you already have an account with us, you can easily view or manage your data and texts in the account.
Legal Basis
By carrying out the registration process, you are pre-contractually approaching us to conclude a user agreement for our platform (even if no payment obligation arises automatically). You invest time to enter data and register, and we offer you our services after login in our system and insight into your customer account. In addition, we fulfill our contractual obligations. Finally, we must keep registered users up to date on important changes via email. Thus, Art. 6 (1) (b) GDPR (pre-contractual measures, performance of a contract) applies.
In addition, we may also obtain your consent, e.g., if you voluntarily provide more than the absolutely necessary data or if we may send you advertising. Art. 6 (1) (a) GDPR (consent) therefore applies.
We also have a legitimate interest in knowing who we are dealing with in certain cases to contact you. In addition, we need to know who is using our services and whether they are being used as our terms of use specify, so Art. 6 (1) (f) GDPR (legitimate interests) applies.
Notice: the following sections are to be ticked by users (as needed):
- Registration with real names
Since we need to know who we are dealing with in business operations, registration is only possible with your real name (real name) and not with pseudonyms.
- Registration with pseudonyms
When registering, pseudonyms can be used, meaning you do not need to register with your real name. This ensures that your name cannot be processed by us.
- Storage of the IP address
During registration, login, and account usage, we store the IP address in the background for security reasons to determine lawful use.
- Public Profile
User profiles are publicly visible, meaning that parts of the profile can be seen on the Internet without entering a username and password.
- Two-factor authentication (2FA)
Two-factor authentication (2FA) provides additional security during login as it prevents you from logging in without a smartphone, for example. This technical measure to secure your account protects you from data loss or unauthorized access even if the username and password are known. The 2FA used can be seen during registration, login, and in the account.
Web Analytics Introduction
Web Analytics Privacy Policy Summary
👥 Affected parties: Visitors of the website
🤝 Purpose: Evaluation of visitor information to optimize the web offer.
📓 Processed data: Access statistics containing data such as access locations, device data, access duration, and time, navigation behavior, click behavior, and IP addresses. More details can be found from the respective web analytics tool used.
📅 Storage duration: depends on the web analytics tool used
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
What is Web Analytics?
We use software on our website to evaluate the behavior of website visitors, called web analytics or web analysis. Data collected by the respective analytics tool provider (also called tracking tool) is stored, managed, and
processed. With the help of the data, analyses of user behavior on our website are created and made available to us as website operators. Additionally, most tools offer various testing options. For example, we can test which offers or content are most popular with our visitors. For such test procedures, such as A/B testing, user profiles can also be created and data can be stored in cookies.
Why do we use Web Analytics?
With our website, we have a clear goal: we want to deliver the best web offer in our industry. To achieve this goal, we want to offer the best and most interesting offer and ensure you feel comfortable on our website. With the help of web analytics tools, we can closely examine the behavior of our website visitors and improve our web offer accordingly. For example, we can see how old our visitors are on average, where they come from, when our website is most visited, or which content or products are particularly popular. All this information helps us optimize the website and tailor it to your needs, interests, and wishes.
What data is processed?
What data is stored exactly depends, of course, on the analysis tools used. However, typically, data such as the content you view on our website, which buttons or links you click, when you visit a page, which browser you use, with which device (PC, tablet, smartphone, etc.) you visit the website, or which computer system you use is stored. If you have agreed that location data may also be collected, this can also be processed by the web analytics tool provider.
In addition, your IP address is stored. According to the General Data Protection Regulation (GDPR), IP addresses are personal data. However, your IP address is usually stored in a pseudonymized (i.e., in an unrecognizable and shortened form) way. For the purpose of tests, web analysis, and web optimization, no direct data such as your name, age, address, or email address are generally stored. All these data are stored pseudonymized. Therefore, you cannot be identified as a person.
The following example shows schematically how Google Analytics works as an example of client-based web tracking with JavaScript code.

How long the respective data is stored depends on the provider. Some cookies store data for only a few minutes or until you leave the website, while other cookies can store data for several years.
Duration of Data Processing
We inform you below about the duration of data processing if we have further information on this. Generally, we process personal data only as long as it is absolutely necessary for the provision of our services and products. If legally required, such as for bookkeeping purposes, this storage duration can also be exceeded.
Right to Object
You also always have the right and the opportunity to revoke your consent to the use of cookies or third-party providers. This can be done either via our cookie management tool or through other opt-out functions. For example, you can prevent data collection by cookies by managing, disabling, or deleting cookies in your browser.
Legal Basis
The use of web analytics requires your consent, which we have obtained with our cookie popup. This consent constitutes the legal basis for the processing of personal data that may occur during the collection by web analytics tools, according to Art. 6 (1) (a) GDPR.
In addition to consent, we have a legitimate interest in analyzing the behavior of website visitors to improve our offer technically and economically. With the help of web analytics, we can identify website errors, detect attacks, and improve efficiency. The legal basis for this is Art. 6 (1) (f) GDPR (legitimate interests). However, we only use the tools as far as you have given consent.
Since web analytics tools use cookies, we recommend you also read our general privacy policy on cookies. To find out what data is stored and processed exactly, you should read the privacy policies of the respective tools.
You can find information on specific web analytics tools in the following sections, if available.
Email Marketing Introduction
Email Marketing Summary
👥 Affected parties: Newsletter subscribers
🤝 Purpose: Direct advertising by email, notification of system-relevant events
📓 Processed data: Data entered during registration, but at least the email address. More details can be found from the respective email marketing tool used.
📅 Storage duration: Duration of the subscription
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
What is Email Marketing?
To keep you always up to date, we also use email marketing. If you agree to receive our emails or newsletters, data from you will be processed and stored. Email marketing is a subarea of online marketing. News or general information about a company, products, or services are sent by email to a specific group of people interested in it.
If you want to participate in our email marketing (usually via newsletter), you usually only need to sign up with your email address. For this purpose, you fill out an online form and send it off. However, it can also happen that we ask for your title and name so that we can address you personally.
In general, signing up for newsletters works using the so-called "double opt-in process." After you sign up for our newsletter on our website, you will receive an email to confirm your newsletter subscription. This ensures that you own the email address and that no one has signed up with a foreign email address. We or a notification tool we use log each subscription individually. This is necessary so that we can prove the legally correct registration process. Usually, the time of registration, the time of confirmation, and your IP address are stored. Additionally, it is also logged when you make changes to your stored data.
Why do we use Email Marketing?
We want to stay in touch with you and always present you with the most important news about our company. For this purpose, we use email marketing – often also called a "newsletter" – as an essential part of our online marketing. If you agree to it or if it is legally permitted, we will send you newsletters, system emails, or other notifications by email. When we use the term "newsletter" in the following text, we mainly mean regularly sent emails. Of course, we do not want to bother you with our newsletter in any way. Therefore, we always strive to offer only relevant and interesting content. So, for example, you will learn more about our company, our services, or products. Since we always improve our offers, you will also be informed via our newsletter whenever there are news or special lucrative offers. If we commission a service provider offering a professional sending tool for our email marketing, we do so to provide you with fast and secure newsletters. The purpose of our email marketing is generally to inform you about new offers and to get closer to our entrepreneurial goals.
What data is processed?
If you become a subscriber to our newsletter via our website, you confirm your membership in an email list by email. Besides IP address and email address, your title, name, address, and phone number can also be stored. However, only if you agree to this data storage. The data marked as such are necessary for you to participate in the offered service. The provision is voluntary, but the lack of provision will result in you not being able to use the service. Additionally, information about your device or your preferred content on our website can also be stored. More on storing data when you visit a website can be found in the section "Automatic Data Storage." We log your consent declaration so that we can always prove that it complies with our laws.
Duration of Data Processing
If you unsubscribe your email address from our email/newsletter distribution list, we may store your address for up to three years based on our legitimate interests so that we can prove your consent at that time. We may only process these data if we need to defend against possible claims.
However, if you confirm that you have given us the consent to the newsletter subscription, you can always request an individual deletion. If you permanently object to the consent, we reserve the right to store your email address in a blacklist. As long as you voluntarily subscribe to our newsletter, we will, of course, retain your email address.
Right to Object
You always have the opportunity to cancel your newsletter subscription. For this, you only need to revoke your consent to the newsletter subscription. Usually, this takes only a few seconds or one or two clicks. Mostly, you will find a link at the end of each email to cancel the newsletter subscription. If the link is really not found in the newsletter, please contact us by email, and we will cancel your newsletter subscription immediately.
Legal Basis
The sending of our newsletter is based on your consent (Article 6 (1) (a) GDPR). This means we may only send you a newsletter if you have actively signed up for it before. We may also send you promotional messages if you have become our customer and have not objected to the use of your email address for direct marketing.
Information on specific email marketing services and how they process personal data can be found below, if available.
Chatbots Introduction
Chatbots Privacy Policy Summary
👥 Affected parties: Visitors of the website
🤝 Purpose: Contact requests and general communication between us and you
📓 Processed data: Data such as name, address, email address, phone number, general content data, possibly IP address
More details can be found from the respective tools used.
📅 Storage duration: depends on the used chatbots & chat functions
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (
1) (f) GDPR (legitimate interests), Art. 6 (1) (b) GDPR (contractual or pre-contractual obligations)
What are Chatbots?
You can also communicate with us via chatbots or similar chat functions. A chat allows for almost immediate writing or speaking communication. A chatbot is a software that tries to answer your question and may inform you about news. By using these communication means, personal data may also be processed and stored.
Why do we use Chatbots?
Communication possibilities with you are important to us. After all, we want to talk to you and answer all possible questions about our service as best as possible. Good functioning communication is an important part of our service. Chatbots have the great advantage that we can answer frequently asked questions with the help of this software automatically. This saves us time, and you still receive comprehensive and helpful answers. If the chatbot cannot help, you always have the opportunity to contact us personally.
Please note that when using our built-in elements, your data may also be processed outside the European Union, as many providers are American companies. Therefore, you may not be able to easily enforce or assert your rights regarding your personal data.
What data is processed?
It may happen that you also use chat services on other websites/platforms. In this case, your user ID is also stored on the servers of these websites. We can also be informed about which user used the chat at what time. The content is also stored. Which data is exactly stored depends on the respective service. Usually, however, it is contact data such as email address or phone number, IP address, and various usage data.
If you have agreed that the chat function can be used, this consent, along with a possible registration, will also be stored or logged. We do this so that we can prove the registration or consent if legally required.
The provider of a chat platform can also find out when you chat and receive technical information about your device. What information exactly is stored and processed also depends on your PC settings. In many cases, location data can also be collected. This is done to optimize chat services and to ensure more security. Furthermore, the information can also be used to set personalized advertising and marketing measures.
If you have agreed that a chatbot can send you messages, you can, of course, deactivate this activation at any time. The chatbot also serves as assistance and shows you how to unsubscribe from this function. All your related data will then be deleted from the recipient directory.
We use the above-mentioned data to, for example, personally address you through the chat, answer your questions and inquiries, or even send you possible content. Additionally, we can use it to generally improve our chat services.
How long are data stored?
How long the data are processed and stored depends primarily on the tools we use. Below you can find more information about data processing of the individual tools. Usually, personal data are processed only as long as it is necessary for the provision of our services. If data are stored in cookies, the storage duration varies greatly. The data can be deleted immediately after leaving a website, but they can also be stored for several years. Therefore, you should look at each individual cookie in detail if you want to know more about data storage. Usually, you can also find useful information about the individual cookies in the privacy policies of the respective providers.
Right to Object
You also always have the right and the opportunity to revoke your consent to the use of cookies or third-party providers. This can be done either via our cookie management tool or through other opt-out functions. For example, you can prevent data collection by cookies by managing, disabling, or deleting cookies in your browser.
Since cookies may be used for chat services, we also recommend our general privacy policy on cookies. To find out which data is stored and processed exactly, you should read the privacy policies of the respective tools.
Legal Basis
We ask for your permission to process data from you within the framework of chat services via a popup window. If you consent, this consent also serves as a legal basis (Art. 6 (1) (a) GDPR) for data processing. Additionally, we process your inquiries and manage your data within the framework of contractual or pre-contractual relationships to fulfill our pre-contractual and contractual obligations or to answer inquiries. The legal basis for this is Art. 6 (1) (b) GDPR. Your data are also generally stored and processed based on our legitimate interest (Art. 6 (1) (f) GDPR) in quick and good communication with you or other customers and business partners. However, we only use the tools as far as you have given consent.
Social Media Introduction
Social Media Privacy Policy Summary
👥 Affected parties: Visitors of the website
🤝 Purpose: Presentation and optimization of our service, contact with visitors, interested parties, etc., advertising
📓 Processed data: Data such as phone numbers, email addresses, contact data, user behavior data, information about your device, and your IP address. More details can be found from the respective social media tool used.
📅 Storage duration: depends on the used social media platforms
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
What is Social Media?
In addition to our website, we are also active on various social media platforms. Data of users can be processed to specifically address users who are interested in us through social networks. Furthermore, elements of a social media platform can also be embedded directly on our website. This is the case, for example, when you click on a so-called social button on our website and are directed to our social media appearance. Websites and apps where registered members can produce and exchange content openly or in specific groups and network with other members are called social media or social networks.
Why do we use Social Media?
For years, social media platforms have been the place where people communicate online and come into contact. With our social media appearances, we can bring our products and services closer to interested parties. The social media elements embedded in our website help you quickly and without complications switch to our social media content.
The data stored and processed by your use of a social media channel primarily serve to conduct web analyses. The goal of these analyses is to develop more accurate and personalized marketing and advertising strategies. Based on your behavior on a social media platform, the evaluated data can make appropriate inferences about your interests and create so-called user profiles. This allows the platforms to present you with personalized ads. Cookies are usually set in your browser for this purpose, which stores data about your user behavior.
In general, we assume that we remain responsible for data protection, even if we use a social media platform's services. However, the European Court of Justice has ruled that in certain cases, the operator of the social media platform can be jointly responsible with us under Art. 26 GDPR. If this is the case, we will specifically point this out and work based on an agreement. The essence of the agreement is then provided below for the affected platform.
Please note that when using social media platforms or our built-in elements, your data may also be processed outside the European Union, as many social media channels, such as Facebook or Twitter, are American companies. Therefore, you may not be able to easily enforce or assert your rights regarding your personal data.
What data is processed?
What data is stored and processed exactly depends on the respective provider of the social media platform. But usually, it involves data such as phone numbers, email addresses, data you enter into a contact form, user data such as which buttons you click, who you like or follow, when you visit which pages, information about your device, and your IP address. Most of this data is stored in cookies. Especially if you have your profile on the visited social media channel and are logged in, data can be linked to your profile.
All data collected via a social media platform is also stored on the providers' servers. Thus, only the providers have access to the data and can provide you with the appropriate information or make changes.
If you want to know exactly what data is stored and processed by the social media providers and how to object to the data processing, you should carefully read the respective company's privacy policy. Even if you have questions about data storage and data processing or want to exercise corresponding rights, we recommend contacting the provider directly.
Duration of Data Processing
We inform you below about the duration of data processing if we have further information on this. For example, the social media platform Facebook stores data until it is no longer needed for its purpose. Customer data matched with user data is deleted within two days. In general, we process personal data only as long as it is absolutely necessary for the provision of our services and products. If legally required, such as for bookkeeping purposes, this storage duration can also be exceeded.
Right to Object
You also always have the right and the opportunity to revoke your consent to the use of cookies or third-party providers like embedded social media elements. This can be done either via our cookie management tool or through other opt-out functions. For example, you can prevent data collection by cookies by managing, disabling, or deleting cookies in your browser.
Since social media tools may also use cookies, we recommend our general privacy policy on cookies. To find out what data is stored and processed exactly, you should read the privacy policies of the respective tools.
Legal Basis
If you have consented that data from you can be processed and stored through embedded social media elements, this consent serves as the legal basis for the data processing (Art. 6 (1) (a) GDPR). Generally, your data is also stored and processed based on our legitimate interest (Art. 6 (1) (f) GDPR) in quick and good communication with you or other customers and business partners. However,
we only use the tools as far as you have given consent. Most social media platforms also set cookies in your browser to store data. Therefore, we recommend reading our privacy text on cookies carefully and reviewing the respective service provider's privacy policy or cookie guidelines.
Information on specific social media platforms can be found in the following sections, if available.
Blogs and Publication Media Introduction
Blogs and Publication Media Privacy Policy Summary
👥 Affected parties: Visitors of the website
🤝 Purpose: Presentation and optimization of our service, communication between website visitors, security measures, and management
📓 Processed data: Data such as contact data, IP address, and published content. More details can be found from the tools used.
📅 Storage duration: depends on the tools used
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests), Art. 6 (1) (b) GDPR (contract)
What are Blogs and Publication Media?
We use blogs or other communication tools on our website that allow us to communicate with you and vice versa. In doing so, data from you can also be stored and processed. This may be necessary to appropriately display content, ensure communication functions, and increase security. In our privacy text, we generally explain what data may be processed. Exact details on data processing always depend on the tools and functions used. You can find exact information on data processing in the privacy notices of the respective providers.
Why do we use Blogs and Publication Media?
Our biggest concern with our website is to provide you with interesting and exciting content while also valuing your opinions and content. Therefore, we want to create a good interactive exchange between us and you. Various blogs and publication options help us achieve just that. You can, for example, post comments on our content, comment on other comments, or even write your contributions in some cases.
What data is processed?
Which data is processed exactly always depends on the communication functions we use. Very often, IP address, username, and published content are stored. This is primarily done to provide security protection, prevent spam, and address illegal content. Cookies can also be used for data storage. These are small text files stored with information in your browser. More details on the collected and stored data can be found in our individual sections and the privacy policies of the respective provider.
Duration of Data Processing
We inform you below about the duration of data processing if we have further information on this. For example, contribution and comment functions store data until you withdraw consent to data storage. In general, personal data are stored only as long as it is absolutely necessary for providing our services.
Right to Object
You also always have the right and the opportunity to revoke your consent to the use of cookies or third-party communication tools. This can be done either via our cookie management tool or through other opt-out functions. For example, you can prevent data collection by cookies by managing, disabling, or deleting cookies in your browser.
Since publication media tools may also use cookies, we recommend our general privacy policy on cookies. To find out what data is stored and processed exactly, you should read the privacy policies of the respective tools.
Legal Basis
We mainly use the communication tools based on our legitimate interest (Art. 6 (1) (f) GDPR) in quick and good communication with you or other customers, business partners, and visitors. If the use of these tools serves to handle contractual relationships or their initiation, the legal basis is also Art. 6 (1) (b) GDPR.
Certain processing, particularly the use of cookies and the use of comment or message functions, require your consent. If you have consented that data from you can be processed and stored through embedded publication media, this consent serves as the legal basis for the data processing (Art. 6 (1) (a) GDPR). Most of the communication functions we use set cookies in your browser to store data. Therefore, we recommend reading our privacy text on cookies carefully and reviewing the respective service provider's privacy policy or cookie guidelines.
Information on specific tools can be found in the following sections, if available.
Online Marketing Introduction
Online Marketing Privacy Policy Summary
👥 Affected parties: Visitors of the website
🤝 Purpose: Evaluation of visitor information to optimize the web offer.
📓 Processed data: Access statistics containing data such as access locations, device data, access duration, and time, navigation behavior, click behavior, and IP addresses. Personal data such as name or email address can also be processed. More details can be found from the respective online marketing tool used.
📅 Storage duration: depends on the online marketing tools used
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
What is Online Marketing?
Online marketing refers to all measures carried out online to achieve marketing goals such as increasing brand awareness or making a sale. Additionally, our online marketing measures aim to draw people's attention to our website. To show our offer to many interested people, we engage in online marketing. This usually involves online advertising, content marketing, or search engine optimization. To use online marketing efficiently and purposefully, personal data are stored and processed. The data help us to show our content only to those interested and measure the success of our online marketing measures.
Why do we use Online Marketing Tools?
We want to show our website to everyone interested in our offer. We know this is impossible without consciously set measures. Therefore, we do online marketing. Various tools make our work on online marketing measures easier and additionally provide constant improvement suggestions through data. This allows us to target our campaigns more accurately to our target group. The purpose of the used online marketing tools is ultimately to optimize our offer.
What data is processed?
For our online marketing to work and the success of the measures to be measured, user profiles are created and data stored in cookies (small text files). With the help of this data, we can not only place advertising in a classical sense but also display our content directly on our website as you prefer. Various third-party tools offer these functions and accordingly collect and store data from you. The data stored in the cookies includes, for example, which websites you visited on our website, how long you viewed these pages, which links or buttons you clicked, or from which website you came to us. Additionally, technical information such as your IP address, the browser you use, the device from which you visit our website, or the time when you called up our website and when you left it can also be stored. If you have agreed that we can also determine your location, this can also be stored and processed.
Your IP address is stored in pseudonymized form (i.e., shortened). Direct data identifying you as a person, such as name, address, or email address, are also stored in pseudonymized form during advertising and online marketing processes. Therefore, we cannot identify you as a person, but we have only the pseudonymized information stored in the user profiles.
The cookies can also be used on other websites working with the same advertising tools, analyzed, and used for advertising purposes. The data can then also be stored on the servers of the advertising tools providers.
In exceptional cases, clear data (names, email address, etc.) can also be stored in the user profiles. This happens if you are a member of a social media channel we use for our online marketing measures and the network links the data already entered with the user profile.
For all advertising tools storing data from you on their servers, we always receive only aggregated information and never data identifying you as an individual. The data only show how well set advertising measures worked. For example, we see which measures prompted you or other users to come to our website and purchase a service or product there. Based on the analyses, we can improve our advertising offer in the future and tailor it even better to the needs and wishes of interested parties.
Duration of Data Processing
We inform you below about the duration of data processing if we have further information on this. In general, we process personal data only as long as it is absolutely necessary for providing our services and products. Data stored in cookies are stored for different lengths of time. Some cookies are deleted immediately after leaving the website, while others can be stored in your browser for several years. You can usually find precise information about the individual cookies used by the provider in their privacy policies.
Right to Object
You always have the right and the opportunity to revoke your consent to the use of cookies or third-party providers. This can be done either via our cookie management tool or through other opt-out functions. For example, you can prevent data collection by cookies by managing, disabling, or deleting cookies in your browser. The legality of the processing until the revocation remains unaffected.
Since online marketing tools usually use cookies, we also recommend our general privacy policy on cookies. To find out which data is stored and processed exactly, you should read the privacy policies of the respective tools.
Legal Basis
If you have consented that third-party providers may be used, the legal basis for the corresponding data processing is this consent. This consent constitutes the legal basis for the processing of personal data, as may occur in the collection by online marketing tools, according to Art. 6 (1) (a) GDPR.
From our side, there is also a legitimate interest in measuring online marketing measures in anonymized form to optimize our offer and measures with the help of the data obtained. The corresponding legal basis is Art. 6 (1) (f) GDPR (legitimate interests). However, we only use the tools as far as you have given consent.
Information on specific online marketing tools can be found in the following sections, if available.
Partner Programs Introduction
**Partner Programs Privacy
Policy Summary**
👥 Affected parties: Visitors of the website
🤝 Purpose: Economic success and optimization of our service
📓 Processed data: Access statistics containing data such as access locations, device data, access duration, and time, navigation behavior, click behavior, and IP addresses. Personal data such as name or email address can also be processed.
📅 Storage duration: personal data is usually stored by partner programs until it is no longer needed
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
What are Partner Programs?
We use partner programs from different providers on our website. By using a partner program, data from you can be transferred, stored, and processed by the respective partner program provider. In this privacy text, we give you a general overview of data processing through partner programs and show you how to prevent or revoke data transfer. Each partner program (also called an affiliate program) is based on the principle of commission. A link or advertisement with a link is set on our website, and if you are interested and click on it and purchase a product or service through this link, we receive a commission (advertising cost reimbursement).
Why do we use Partner Programs on our website?
Our goal is to provide you with a pleasant time with many helpful content. We put a lot of work and time into developing our website. With the help of partner programs, we have the opportunity to be compensated a bit for our work. Every partner link is always related to our topic and shows offers that might interest you.
What data is processed?
To track whether you clicked on a link we set, the partner program provider must know that you were the one who followed the link from our website. A correct assignment of the used partner program links to the following actions (business completion, purchase, conversion, impression, etc.) must be ensured. Only then can the billing of commissions work.
For this assignment to work, a value can be attached to a link (in the URL), or information can be stored in cookies. This stores, for example, which page you came from (referrer), when you clicked on the link, an identifier of our website, what offer it is about, and a user identifier.
This means that as soon as you interact with products and services of a partner program, this provider also collects data from you. What data exactly is stored depends on the individual providers. For example, the Amazon partner program distinguishes between active and automatic information. Active information includes name, email address, phone number, age, payment information, or location information. Automatically stored information in this case includes user behavior, IP address, device information, and the URL.
Duration of Data Processing
We inform you below about the duration of data processing if we have further information on this. Generally, personal data are only processed as long as it is necessary to provide the services and products. Data stored in cookies are stored for different lengths of time. Some cookies are deleted immediately after leaving the website, while others can be stored in your browser for several years if not actively deleted. The exact duration of data processing depends on the provider used; you should usually expect a storage duration of several years. You can usually find precise information about the duration of data processing in the privacy policies of the individual providers.
Right to Object
You always have the right to access, correct, and delete your personal data. If you have any questions, you can also contact the responsible persons of the partner program provider used at any time. You can find contact details either in our specific privacy policy or on the respective provider's website.
Cookies that providers use for their functions can be deleted, disabled, or managed in your browser. The process varies depending on the browser you use.
Legal Basis
If you have consented that partner programs may be used, the legal basis for the corresponding data processing is this consent. This consent constitutes the legal basis for the processing of personal data, as may occur in the collection by a partner program, according to Art. 6 (1) (a) GDPR.
From our side, there is also a legitimate interest in using a partner program to optimize our online service and marketing measures. The corresponding legal basis is Art. 6 (1) (f) GDPR (legitimate interests). However, we only use the partner program as far as you have given consent.
Information on specific partner programs can be found in the following sections, if available.
External Online Platforms Introduction
External Online Platforms Privacy Policy Summary
👥 Affected parties: Visitors of the website or visitors of the external online platforms
🤝 Purpose: Presentation and optimization of our service, contact with visitors, interested parties
📓 Processed data: Data such as phone numbers, email addresses, contact data, user behavior data, information about your device, and your IP address. More details can be found from the respective platform used.
📅 Storage duration: depends on the used platforms
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
What are External Online Platforms?
To offer our services or products outside our website, we also use external platforms. These are usually online marketplaces such as Amazon or eBay. In addition to our responsibility for data protection, the privacy policies of the external platforms we use also apply. This is especially the case if our products are purchased via the platform. Therefore, if there is a payment transaction. Most platforms also use your data to optimize their own marketing measures. For example, the platform can use the collected data to tailor advertisements exactly to the interests of customers and website visitors.
Why do we use External Online Platforms?
In addition to our website, we want to offer our services on other platforms to bring our offer closer to more customers. External online marketplaces such as Amazon, eBay, or Digistore24 offer large sales websites that offer our products to people who may not know our website. It can also happen that embedded elements on our site lead to an external online platform. The data processed and stored by the used online platform serve to record the payment transaction on the one hand and, on the other hand, to conduct web analyses.
The goal of these analyses is to develop more accurate and personalized marketing and advertising strategies. Depending on your behavior on a platform, the evaluated data can make appropriate inferences about your interests and create so-called user profiles. This allows the platforms to present you with personalized advertisements or products. Cookies are usually set in your browser for this purpose, which stores data about your user behavior.
Please note that when using the platforms or our embedded elements, your data may also be processed outside the European Union, as online platforms such as Amazon or eBay are American companies. Therefore, you may not be able to easily enforce or assert your rights regarding your personal data.
What data is processed?
What data is stored and processed exactly depends on the respective external platform. But usually, it involves data such as phone numbers, email addresses, data you enter into a contact form, user data such as which buttons you click, when you visit which pages, information about your device, and your IP address. Most of this data is stored in cookies. If you have your profile on the visited external platform and are logged in, data can be linked to your profile. The collected data is stored on the servers of the used platforms and processed there. How an external platform stores, manages, and processes data can be found in the respective privacy policy. If you have questions about data storage and data processing or want to exercise corresponding rights, we recommend contacting the platform directly.
Duration of Data Processing
We inform you below about the duration of data processing if we have further information on this. For example, Amazon stores data until it is no longer needed for its purpose. In general, we process personal data only as long as it is absolutely necessary for the provision of our services and products.
Right to Object
You always have the right and the opportunity to revoke your consent to the use of cookies. This can be done either via our cookie management tool or through opt-out functions on the respective external platform. Furthermore, you can also prevent data collection by cookies by managing, disabling, or deleting cookies in your browser.
Since cookies may be used, we also recommend our general privacy policy on cookies. To find out what data is stored and processed exactly, you should read the privacy policies of the respective external platforms.
Legal Basis
If you have consented that data from you can be processed and stored through external platforms, this consent serves as the legal basis for the data processing (Art. 6 (1) (a) GDPR). Generally, your data is also stored and processed based on our legitimate interest (Art. 6 (1) (f) GDPR) in quick and good communication with you or other customers and business partners. However, we only use the tools as far as you have given consent.
Information on specific external platforms can be found in the following sections, if available.
Online Booking Systems Introduction
Online Booking Systems Privacy Policy Summary
👥 Affected parties: Visitors of the website
🤝 Purpose: Improving the user experience and organization
📓 Processed data: Which data is processed depends strongly on the used services. Usually, it involves IP address, contact, and payment data and/or technical data. More details can be found from the respective tools used.
📅 Storage duration: depends on the used tools
⚖️ Legal basis: Art. 6 (1) (a) GDPR (consent), Art. 6 (1) (f) GDPR (legitimate interests)
What is an Online Booking System?
To allow you to make bookings via our website, we use one or more booking systems. For example
, appointments can be made very easily online. A booking system is a software application integrated into our website that displays available resources (such as available appointments) and allows you to book and usually pay online. You probably already know such booking systems from the hospitality or hotel industry. Nowadays, such systems are used in various industries. Depending on the tool and settings, booking systems can be used both internally for us and for customers like you. In doing so, personal data from you are usually collected and stored.
Usually, the booking works as follows: You find the booking system on our website, where you can make an appointment for a service by clicking and entering your data directly and usually pay at the same time. It can happen that you can enter various personal data via a form. Please be aware that all data you enter will be stored and managed in a database.
Why do we use an Online Booking System?
We see our website as a free service for you. You should receive helpful information and feel comfortable on our site. This also includes an online service that makes booking appointments or services as easy as possible. The days are gone when you had to wait for a booking confirmation via phone or email for days. With an online booking system, you have everything done in a few clicks and can take care of other things. For us, the system also facilitates the management of all bookings and appointments. Therefore, we consider such a booking system absolutely useful for you and us.
What data is processed?
Which data is processed exactly cannot be stated in this general information text about booking systems. It always depends on the tool used and the functions and possibilities it contains. Many booking systems offer a range of additional features besides the conventional booking function. For example, many systems also have an external online payment system (e.g., from Stripe, Klarna, or Paypal) and a calendar synchronization function. Accordingly, different and more data can be processed depending on the functions. Usually, data such as IP address, name, contact details, technical information about your device, and the time of a booking are processed. If you make a payment in the system, bank data such as account number, credit card number, passwords, TANs, etc., are also stored and passed on to the respective payment provider. We recommend reading the privacy policy of the used tool carefully to know exactly what data from you is processed.
Duration of Data Processing
Each booking system stores data for different lengths of time. Therefore, we cannot provide specific information about the duration of data processing here. Generally, personal data are always stored only as long as necessary for the provision of services. Booking systems usually use cookies that store information for different lengths of time. Some cookies are deleted immediately after leaving the page, while others can be stored for several years. In our "Cookies" section, you can find more information. Please also review the respective providers' privacy policies. They should explain how long your data are stored in the specific case.
Right to Object
If you have consented to data processing through a booking system, you also always have the option and right to revoke this consent. So please always be aware that you have rights regarding your personal data and can exercise these rights at any time. If you do not want personal data to be processed, then no personal data may be processed. It's that simple. The easiest way to revoke data processing is via a cookie consent tool or other offered opt-out functions. You can also manage data storage through cookies directly in your browser. The legality of data management remains unaffected until your revocation.
Legal Basis
If you have consented that booking systems may be used, the legal basis for the corresponding data processing is this consent. This consent constitutes the legal basis for the processing of personal data, as may occur through booking systems, according to Art. 6 (1) (a) GDPR.
Furthermore, we also have a legitimate interest in using booking systems because we can expand our customer service and optimize our internal booking organization. The corresponding legal basis is Art. 6 (1) (f) GDPR (legitimate interests). However, we only use the tools as far as you have given consent. We want to emphasize this again here.
Information on specific booking systems can be found in the following sections, if available.
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Source: Created with the Privacy Policy Generator Germany from AdSimple